Covid-19 Information for Employers | Healthy Working Lives
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Information for Employers 

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Updates & Information Sources - COVID 19

Government advice on COVID-19

NHS advice on COVID-19

Advice for businesses 

Advice for Employers and Employees  Webinars from ACAS

Sector Specific Guidance

Small Business Advice

Clear your head

The Scottish Government's approach to COVID-19 is guided by the Chief Medical Officer, who continues to monitor the situation closely by working with the World Health Organisation and the international community. They are calling on all employers to treat individuals with fairness and equity and to consider flexibility when managing the impact of COVID-19. 

To support this we have pulled together key information from credible sources.

Guidance for Employers

Symptoms of COVID-19/Coronavirus

Updated: 19/05/2020

It’s important that you are able to direct your workforce to credible information sources regarding symptoms, diagnosis and action.

For up to date information identifying symptoms and action required, visit NHS Inform.


Coronavirus (COVID-19) helpline

Where individuals do not have symptoms and are looking for general information, a free helpline specific to COVID -19 is available.

0800 028 2816 (Mon-Fri 8am-10pm and Sat-Sun 9am-5pm)


Testing for Key Workers in Scotland - Employer's portal    

Updated: 06/05/2020

Testing will allow symptomatic key workers and others who cannot work from home and those over 65 and members of their household who have symptoms, to know whether or not they have the virus

Access to COVID 19 testing in Scotland has been widened and is determined via a prioritisation matrix for key workers that includes a broader range of private sector workers and essential services. 

Who can now access testing:

Those who are self isolating and ideally in the first 3 days of symptoms or have household members who are symptomatic and in the first 3 days (as testing is not regarded as effective after 5 days) that meet the following criteria:

  • all symptomatic key workers and symptomatic members of their household  over 5 years of age
  • all symptomatic other workers who cannot work from home and symptomatic members of their household over 5 years of age
  • all symptomatic over 65s and symptomatic members of their household  over 5 years of age

The drive through testing centres are only for people within a 90 minute drive of the location and individuals must be able to maintain strict isolation measures during this commute. 

More detail go to: https://www.gov.scot/publications/coronavirus-covid-19-getting-tested/pages/who-can-be-tested/

Who can now access testing

Those who are self-isolating and ideally in the first 3 days of symptoms or have household members who are symptomatic and in the first 3 days (as testing is not regarded as effective after 5 days) that meet the following criteria:

  • all symptomatic key workers and symptomatic members of their household  over 5 years of age
  • all symptomatic other workers who cannot work from home and symptomatic members of their household over 5 years of age
  • all symptomatic over 65 years of age and symptomatic members of their household over 5 years of age

The drive through testing centres are only for people within a 90 minute drive of the location and individuals must be able to maintain strict isolation measures during this commute. 

More detail can be found here.

Eligible employers can register or refer staff for appointments or eligible key workers will be able to book a test directly for themselves or members of their household.

How to access the Portal

To get a login, employers of key workers should send an email.

You must supply two email addresses that will primarily be used to load key worker contact details. 

Once employer details have been verified, two login credentials will be issued for the employer referral portal.
Employers should then Login Here.

On entering details on the portal, individuals will receive a text or email the same day inviting them to either book an appointment, or offering a home self-testing kit.

If you wish to check if your employees are on the list view the Key Worker Matrix

Vulnerable groups - Communication for people with sensory impairments during the pandemic

Updated: 24/04/2020

As an employer you should be well aware of the duty of care you have to your employees, especially those who are more vulnerable. If you employ individuals with sensory impairments, they face extra barriers in accessing health and financial advice and support which can put them at risk of missing out on vital information during the current pandemic.

It is important to ensure that you communicate effectively with your employees, more so with those individuals with sensory impairments, in a manner that enables them to understand the current status and the impact of COVID-19 on their health and work status. This will minimise their risk of being disadvantaged or adversely impacted.

To help with communication, there are a lot of national and local charities and self-advocacy groups that can provide communication support and solutions. As a starting point below are some useful links to help convey the information in the correct format.

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