Hospitality return to work during covid-19 resource sheets
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Hospitality 


Useful Information

  • Remember to follow a set process for risk assessing the transmission of COVID-19 in the workplace and to follow the Scottish Government guide for returning to work:

Scottish Government Sector Guidance for Hospitality 

  • Healthy Working Lives has information on carrying out risk assessments and examples of general workplace controls at:

  • COVID Secure Check collects COVID-19 risk assessments published by employers and monitors good and bad practices.  Examples can be seen at:

COVID Secure Check

Such as:


Sector specific information and guidance can be found at:


Common topics in the Hospitality & Tourism sector:

Common issues and topics for the sector include:

  • You should limit the number of customers that can be at your premises at any one time. The total should be based on the number of people that could reasonably follow physical distancing rules within the premises.  
  • Introduce measures to reduce the likelihood of transmission at high risks areas, such as bar areas, entrances, stairs, order or collecting points, queues and so on.  Change layouts, use floor markings, introduce signage, one way systems and provide clear instructions to customers to ensure physical distance is followed.  
  • Customers should be encouraged to use contactless or cashless payment where possible. Consider other ways to reduce communal hand contact surfaces.
  • It is mandatory to collect the contact details of visitors (including staff, customers or contractors) to your premises to support Test and Protect. You should record date of the visit, the time of arrival, and where possible the departure time, and store this information for 21 days. To find out more go here. 

Resources to help you with risk assessments
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